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A damaged vessel comes through the Wormhole and its passengers are transported aboard Deep Space Nine. They are from a race called the Skrreeas, but their language is difficult for the universal translator to understand and thus takes an inordinate amount of time to study it and create an adequate translation matrix. However, they seem to trust Kira, who escorts them around the station. The female Skrreea and her three companions have a hard time adjusting to rules and regulations at first, but the universal translator eventually translates their language and enables them to communicate.